1) If you are not entirely satisfied with your purchase simply return the item to us in the condition supplied within 14 days of receiving the order.
2) Please return items in their original condition, unused, in their original packaging, with garment tags still attached.
3) Please also include your order summary or receipt with the product you are returning and for our benefit please tell us why you are returning it.
4) All items should be returned to John Hanly & Co Ltd, Ballyartella Woollen Mills, Nenagh, Co Tipperary, E45 P789, Ireland and we will refund or exchange the item.
5) It is advisable for you to obtain proof of postage or use a trackable and insured method as we will not be held responsible for lost or damaged item(s) through the post
6) If you ask for an item to be exchanged then you must also pay for the sending of the new item.
7) If for any reason you refuse the delivery of your order or you are not available to accept your order and your order is returned to us, then any cost that we incur due to that return will be deducted from your refund.
8) If you registered for an Account at checkout, use the button below to login and find the order details